Terms and Conditions

1. Services Provided — No Medical Advice

The Drip Lounge Holdings LLC provides IV therapy, vitamin injections, and wellness services administered by licensed healthcare professionals. Information provided through our Site, communications, or services is for educational and wellness purposes only and does not constitute medical advice, diagnosis, or treatment. Our services are not a substitute for primary medical care. Always consult your physician regarding medical conditions, medications, or concerns. If you are experiencing a medical emergency, call 911 immediately.

2. Eligibility for Services

You must be at least 18 years old to receive services. By booking or receiving treatment, you agree to provide accurate and complete medical history information, including medications, allergies, and health conditions. The Drip Lounge Holdings LLC reserves the right to refuse or discontinue services if treatment is deemed unsafe or medically inappropriate.

3. Risks of Services

By receiving IV therapy or injections, you acknowledge and accept potential risks, including but not limited to discomfort, bruising, infection at the injection site, allergic reactions, dizziness, fainting, or other side effects. Results vary between individuals, and no guarantees are made regarding effectiveness or outcomes. Participation in services is voluntary and at your own risk.

4. Payments, Cancellations, and Refunds

Payment is required at the time of booking or treatment. All sales are final once services are rendered. Appointments canceled at least 24 hours in advance may receive a credit toward future services, subject to clinic policy. Services are not billed to or reimbursed by insurance providers.

5. Privacy Practices

Your personal information, including health information where applicable, is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.

6. Program Description

The Drip Lounge Holdings LLC may send SMS and email messages to users who opt in. Messages may include appointment confirmations and reminders, service updates, follow-up communications, wellness information, and promotional offers. Message frequency may vary.

7. Consent to Receive Messages

By providing your phone number and opting in through our website, booking forms, intake forms, or other enrollment methods, you authorize The Drip Lounge Holdings LLC to send text messages to your mobile number. Consent to receive messages is not a condition of purchase or receiving services. By opting in, you acknowledge that messages may be sent using automated technology and that consent applies specifically to communications related to our services, appointments, and promotions.

8. Opt Out

You may cancel SMS communications at any time by replying STOP to any message received from us. After sending STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

9. Opt In Again

If you wish to rejoin after opting out, you may opt in again using the original enrollment method or by contacting us directly.

10. Help and Support

For assistance, reply HELP to any message or contact us directly at:

• Email: nydriplounge@gmail.com
• Phone: (845) 391-0338

11. Message Frequency and Rates

Message frequency varies. Message and data rates may apply for messages sent to or received from The Drip Lounge Holdings LLC. Please contact your wireless carrier for details regarding your messaging or data plan.

12. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

13. Site Access and Restrictions

You agree not to use the Site for unlawful purposes, attempt unauthorized access to systems or data, or copy, modify, or distribute Site content without written permission.

14. Intellectual Property

All content on this Site, including logos, graphics, text, and images, is owned by The Drip Lounge Holdings LLC or its licensors and may not be reproduced or used without prior written consent.

15. Disclaimer of Warranties

Our Site and Services are provided "as is" without warranties of any kind. We make no guarantees regarding results, outcomes, or accuracy of information provided.

16. Limitation of Liability

To the fullest extent permitted by law, The Drip Lounge Holdings LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Site or Services. Your sole remedy is discontinuation of use.

17. Indemnification

You agree to indemnify and hold harmless The Drip Lounge Holdings LLC, its employees, contractors, and affiliates from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

18. Dispute Resolution; Arbitration Agreement

Any dispute arising out of or relating to these Terms or your use of our Services shall be resolved by binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association. You waive the right to a jury trial or class action.

19. Force Majeure

The Drip Lounge Holdings LLC is not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, power outages, or government actions.

20. Changes to Terms

We may update these Terms periodically. Updates will be posted with a revised Last Updated date. Continued use of our Site or Services constitutes acceptance of the updated Terms.

21. Contact Information